PRIVACY POLICY

Privacy Policy for Travis Beauty Lab

Effective Date: 24/10/24

At Travis Beauty Lab, we are committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your data, including details related to SMS messaging and A2P compliance. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

Directly from you: When you book an appointment, sign up for our services, or request information through our contact forms, we collect:

Name

Email address

Phone number

Payment information

Other details necessary for providing our services

Automatically: When you visit our website, we may collect information such as:

IP address

Browser type

Pages visited

Time spent on our site

2. How We Use Your Information

The personal information we collect is used for the following purposes:

To provide beauty services and manage appointments

To communicate with you about your appointments, inquiries, and services

To send you promotional offers, news, and updates (with your consent)

To improve the user experience on our website

To comply with legal obligations and resolve any disputes

3. SMS Messaging and A2P Compliance

We may send you SMS messages to communicate about appointments, promotions, and other services. In compliance with A2P messaging regulations, our messaging service follows strict guidelines to ensure your privacy and security.

By providing your phone number, you consent to receive messages from Travis Beauty Lab regarding your appointments and promotional offers. You can expect:

Appointment reminders and confirmations

Promotional offers and updates

Opt-Out Instructions:

If at any point you wish to stop receiving SMS messages from us, you can reply with "STOP" to any message. Once we receive your request, we will no longer send SMS messages to your phone unless you re-enroll.

For help, you can reply with "HELP" to any message, or contact us at [email protected].

We will only use your phone number for the purposes outlined above and will never share or sell your information to third parties without your consent.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or regulatory requirements. If you choose to opt out of SMS messaging, we will remove your phone number from our messaging lists.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except when required by law. We may share your information with trusted third parties who assist us in operating our website and services, provided they agree to keep your information confidential and comply with applicable privacy laws.

6. Data Security

Travis Beauty Lab takes appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes the use of encryption, firewalls, and secure servers.

However, no data transmission over the internet can be guaranteed as 100% secure. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to or from our website.

7. Your Rights

You have the right to:

Access and request copies of your personal information that we have collected

Correct any inaccuracies in your personal data

Request the deletion of your personal data, subject to legal or regulatory obligations

Withdraw your consent to receive marketing communications at any time

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to:

Understand your preferences and improve website functionality

Track website traffic and usage patterns

You may disable cookies through your browser settings, but this may affect your ability to access certain features of the website.

9. Third-Party Links

Our website may include links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Travis Beauty Lab

Email: [email protected]

Phone: (470) 452 5060

Location: Atlanta, Georgia